H
FAQ

 

What are the system requirements?

I burned a Movie to DVD using the Cheetah DVD Maker but there is no sound on the Movie when I play it in my home DVD player?

The video conversion stopped while making a DVD, what should I do?

I did not receive a registration key? or I did not get an email reply from you.

I burned a Video DVD, but it will not play in my home DVD Player?

 

 

 

 

 


What are the system requirements?

System Requirements - XP/Vista/ 7

1) DirectX

2) Apple QuickTime - to convert MP4 videos encoded in H.264, H.263, H.261

3) DivX or Xvid - to convert AVI videos encoded in the DivX or Xvid format


I burned a Movie to DVD using the Cheetah DVD Maker but there is no sound on the Movie when I play it in my home DVD player?


1) Try saving your movie as a High Quality WMV in Windows Movie Maker.

2) Try in Windows Movie Maker -> Under Tools/Options/Compatibility, uncheck AVI Decompressor

3) Install the DivX or Xvid Codec

4) This movie may be encoded with the AC3 codec please download AC3 Filter and try it again.

5) If it still does not work try one of the audio codec packs on download.com and try to find the codec that it was encoded with.



The video conversion stopped while making a DVD, what should I do?

The maximum video time is highly dependent on the amount of memory your computer has available If there is not enough memory available the conversion may stop or freeze.

Possible Solutions:

1 - Right Click My Computer -> Advanced Tab -> Performance Settings - Select the option "Adjust for Best Performance"

2 - Turn off all non essential programs that may be running in the background. like Windows Messenger, virus scan, or other programs that may be memory intensive.

3 - If the above does not work, less video time will usually solve the problem

4 - If it runs slow, make sure the Hibernate/ Sleep option is not on. Mostly Win 7 Control Panel - > Power Options - > Change when the computer sleeps




I did not receive a registration key? Or I did not get an email reply from you.

Change your Spam Filter Settings to allow email from cheetahdvdburner@yahoo.com.



I Burned a Video DVD, but it will not play in my home DVD Player?

Try a DVD-R disc before burning. About 75% of home DVD players will play a DVD-R, 25% will play a DVD+R, and some will play both. A DVD-R is highly recommended, for a clear picture and crisp sound quality.

Note: Some older DVD Players may have trouble with a Burned DVD. Also try a different brand of disc it is not uncommon to get a bad batch.