Cheetah DVD Burner FAQ
24/08/05
 
Question: I burned a Video DVD but it won’t play on my home DVD player.

Answer: Check out this article
http://www.pcworld.com/reviews/article/1,aid,105848,pg,14,00.asp

09/05/05
 
Question:
I burned a CD and all seems to have gone well. But when I click on the drive and try to access the files it say the folder is empty!

Answer:

Reboot the computer and then look at the CD. Sometimes Windows does no update the new files structure immediately. This is very important on Win 98, and Me they almost never show the new files with out a reboot.

07/05/05
 
Question: I am a long time user, but today the burner will not allow me to drag and drop files for burning.

Answer: Another installed program replaced critical components that the Cheetah CD Burner requires to run. Just un-install the old one and re-install this one and it will be fine.

http://www.cheetahburner.com/CheetahDVDBurner.exe

 
Question:
I have a CD or DVD Burner drive (Hardware) installed in my computer but when I run the Cheetah CD Burner or Cheetah DVD Burner my drive is not recognized. There are no CD/DVD Burner drives showing in the Drives Combo Box.

Answer:
Administrative rights are required to burn a CD or DVD.

To give CD/DVD rights to a non-administrative user, do the following:
1) Open 'Control Panel' and click on 'Administrative Tools'.
2) Double click on 'Local Security Policy'.
3) Double click on 'Security Options'.
4) Double click on 'Restrict CD-ROM access to locally logged-on users only'.
5) Click on Enabled.

Or

You can Install NMSAccess
This service will provide CD/DVD access for any user under NT/XP/2000 regardless of Security Policies.

06/05/05
 
Question: I bought some bargain Blank CD’s and every other one causes Burn Errors.

Answer: This can also happen with a pack of good CD’s or DVD’s that have gone bad, or are just old. But typically if you are getting a lot of burn errors, the blank disc’s you are using may be B grade or C grade disc’s that were sold at a discount.

How are Grade A, Grade B, and Grade C CD-R discs defined? Are they all usable?

 
Question: I burned an Audio CD but it will not play in my home or car stereo?

Answer:

1. Check to ensure that the files on the burned CD have the .cda extension.
2. Does it play in your computer's CD drive?
3. If it works in your computer, and has .cda files on it, the Stereo may be too old to handle CD-R discs.

Some older Stereos have trouble with burned music CD’s, especially the chrome ones that don’t really have a solid back color. A good quality CD blank with a solid back side color, can really make a difference. Some of the cheaper B grade CD’s can cause all sorts of issues.

How are Grade A, Grade B, and Grade C CD-R discs defined?

05/05/05
 
Question: When attempting to access the software, I received an error “Run Time Error 381 – Invalid property array index”.

Note: This Applies to all Run Time Errors.

Answer: Another installed program replaced critical components that the Cheetah DVD Burner requires to run. Just un-install the old one and re-install this one and it will be fine.

http://www.cheetahburner.com/CheetahDVDBurner.exe

 
Question: When I double click on the Cheetah DVD Burner icon, it starts up the program for a split second, and then it automatically closes.

Answer: Another installed program replaced critical components that the Cheetah DVD Burner requires to run. Just un-install the old one, and re-install this one, and it will be fine.

http://www.cheetahburner.com/CheetahDVDBurner.exe

 
Question: Can I burn an Audio CD then later add more songs to the disc?

Answer: No... Audio CD’s can only be burned once; they are always closed after the burning is complete. Audio CD's are always closed or they will not play in your home stereo.

Finalize Disc
Sometimes called a Closed Disc, this option locks the disc after the burning is completed so that nothing more can be written to it. This option can be used when delivering a final release or document for distribution.

10/09/04
 
Question: What is ASPI and SPTI in the Settings Panel?

Answer:
The acronym ASPI stands for Advanced SCSI Programming Interface. ASPI layer, drivers, interface & file system are synonymous. System software and applications use ASPI not only to interface with SCSI devices but with IDE/ATAPI devices when ripping & burning CDs. The ASPI protocol is primarily based on one file, wnaspi32.dll. There are other files that support wnaspi32.dll, referred to as the ASPI layer. The Windows 95/98/Me install includes wnaspi32.dll & the ASPI layer. The 2K/XP installs do not include neither wnaspi32.dll nor the ASPI layer and instead use the ‘SCSI Pass Through” interface. It is better to use the ‘SCSI Pass Through” interface the ASPI option is in there just a backup option. If your CD Burner is giving you trouble.

23/02/04
 
Question: Will an MPEG burned onto a CD Play in my DVD Player?

Answer: Yes most DVD players will play an MPEG burned onto a CD or
a DVD-R Disc. I have not had much luck with DVD+R's. I have an APEX DVD player.

VCD, SVCD, and DVD refer to the Quality of the MPEG Video.

Here are some good links for Video Related info:
http://www.doom9.org
http://www.smart-projects.net/usefullinks.htm



20/02/04
 
Question: I purchased the product but have still not received a CD

Answer:
The product is a digital download.

Cheetah DVD Burner
http://www.cheetahburner.com/CheetahDVDBurner.exe

Or if you have the trial version you can enter the registration number at the startup screen and it will become a full version.

14/11/03
 
Question: Does the Cheetah CD Burner have disk at once features (DAO)?

Answer: No – It uses track-at-once (TAO) mode, which writes each track independently, and requires link blocks between two tracks

 
Question: I am trying to copy a .cda file. I can not copy it as a music file ....

Answer:
Go to the Cheetah CD Burner Start Menu and select CD Ripper.
Then select the track you would like to extract from the audio CD. You can also burn these songs to an audio CD By selecting the Audio CD Burner Option from the Cheetah Start Menu.

Or if you would like to do a direct copy of an audio CD
Try the "Audio CD Copier"

Audio CD Copier
http://www.cheetahburner.com/AudioCDCopier.exe

13/11/03
 
Question: Do you have a product that burns digital camera photos onto CD's?

Answer: Yes the Cheetah CD Burner and Cheetah DVD Burner will... please make sure you have the latest versions

Cheetah CD Burner
http://www.cheetahburner.com/setup.exe

Cheetah DVD Burner
http://www.cheetahburner.com/CheetahDVDBurner.exe


There is a menu option on the right hand side called "Show Views" you can either click the Button to select different views or Click the Drop Down Menu on the Button to select The thumbnails option.

This will allow you to view a thumbnail of your photos in the directory that you are browsing.

Make sure you have selected the Data CD Option from the Start menu, and then just drag the photos from the right hand side (File Browser) to the left side into the window for items to Burn.

Then Click write and that's it, and what is really cool is that a lot of the newer DVD players will run the CD with your photo’s like a slide show. I have an Apex DVD player and it does it.

If you have any other questions please let me know

Thank you
James
info@cheetahburner.com

12/11/03
 
Download links

Cheetah CD Burner
http://www.cheetahburner.com/setup.exe

Cheetah DVD Burner
http://www.cheetahburner.com/CheetahDVDBurner.exe

Audio CD Copier
http://www.cheetahburner.com/AudioCDCopier.exe

27/10/03
 
Error : Writing Error: (3) Error occurred writing data to disc. Writing error of unknown origin (1005). Error Sense Data: SENSE KEY: 3 ASC: C ASCQ: 0

Burn Track Number : Preparing to Write....
CD Burner Type and Model : D: HP CD-Writer cd4f
CD Burner Speed : 4x
Microsoft Windows XP Professional Service Pack 1 (Build 2600), service pack 1.0

Solution :

Try in this order:

1) Make sure you have the latest version, reboot after installing.

2) Try a slower write speed

3) Select caching in the Settings panel

4) Uninstall other CD Burning software

5) Try the ASPI option in the Settings Panel

6) Try a different CD burning software package till you find one that works.

17/10/03
 
Error : Writing Error: (3) Error closing DVD-R Session/Border The drive could not track properly (1004). Error Sense Data: SENSE KEY: 4 ASC: 9 ASCQ: 4

Burn Track Number : Closing Disc....
CD Burner Type and Model : D: GENERIC DVD RW 4XMax
CD Burner Speed : 3.1x

Cause :
This happens when the table of contents is being recorded, Window’s suddenly sees the new CD and tries to read it, and this can cause the burn to fail.

Solution :
Windows NT4/2000/XP Settings:
Set the following registry value to disable Auto-Insert Notification using RegEdit.exe: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/Cdrom/Autorun=0


Windows 95/98/ME Settings:
1) Open 'Control Panel' and click on 'System'.
2) Select 'Device Manager' tab.
3) Click on the CD-Rom icon
4) For every CD/DVD device in the list, do the following:
Select the Device.
Select 'Settings'.
Enable 'Disconnect'.
Enable 'Sync Data Transfer'.
Disable 'Auto Insert Notification'.
Enable 'DMA' (if available).
Click on 'OK'.
5) Repeat #4 for each device.
6) Reboot the system for settings to take effect.

 
Error: Writing Error: (3) Error occurred writing data to disc. A buffer under-run has occurred (1008).

Solution: Just do a Reboot it should be fine
Sometimes the Buffer can't keep up with the Laser, if the Computer slows down

If it happens again try a slower write speed

For detailed information regarding buffer under-runs check out www.cdrfaq.org

http://www.cdrfaq.org/faq04.html#S4-1

16/10/03
 
Error : Writing Error: (3) Error occurred writing data to disc.
Error trying to write past the end of the media (1021). Error Sense Data: SENSE KEY: 5 ASC: 21 ASCQ: 0

Burn Track Number : Track: 01 - XXXXXXXXX
CD Burner Type and Model : G: IDE-CD R/RW 8x4x32
CD Burner Speed : 8x
Microsoft Windows XP Professional Service Pack 1 (Build 2600), service

Solution :
Windows NT4/2000/XP Settings:

Set the following registry value to disable Auto-Insert Notification using RegEdit.exe: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/Cdrom/Autorun=0


Windows 95/98/ME Settings:

1) Open 'Control Panel' and click on 'System'.
2) Select 'Device Manager' tab.
3) Click on the CD-Rom icon
4) For every CD/DVD device in the list, do the following:
Select the Device.
Select 'Settings'.
Enable 'Disconnect'.
Enable 'Sync Data Transfer'.
Disable 'Auto Insert Notification'.
Enable 'DMA' (if available).
Click on 'OK'.
5) Repeat #4 for each device.
6) Reboot the system for settings to take effect.


13/10/03
 
Error : The drive could not track properly (1004).

Burn Track Number : 70:26:00 of 79:57:72 Used
CD Burner Type and Model : F: WRR-4848 ARTEC
CD Burner Speed : 40x

Solution :Slow down the speed to 32x or Slower - also reboot the system
If it still does not work follow the instructions on the Oct 07 post.

09/10/03
 
Error : I was Burning an Audio CD and about midway thru the burn process this error occurred.
An unknown device error has occurred (1051).
Extended Error Data - KEY: 5 ASC: 21 ASCQ: 2

Example:
Burn Track Number : Writing Track 20...
CD Burner Type and Model : E: DVD-ROM SD-R2002 TOSHIBA
CD Burner Speed : 4x

Cause : Some MP3’s can cause this problem if they have errors, even though they might play OK.

Solution :Just remove the MP3 that it stopped on, and try to burn the CD again.
If the problem still persists reboot the system and try it again.

07/10/03
 
Error : Writing Error: (3) Error closing session A disc is not present (1033). Error Sense Data: SENSE KEY: 6 ASC: 3B ASCQ:

Burn Track Number : Closing Session....
CD Burner Type and Model : E: USB CD-R/RW 4X4X6
CD Burner Speed : 4x

Cause :
This happens when the table of contents is being recorded, Window’s suddenly sees the new CD and tries to read it, and this can cause the burn to fail.

Solution :

Windows NT4/2000/XP Settings:
Set the following registry value to disable Auto-Insert Notification using RegEdit.exe: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/Cdrom/Autorun=0


Windows 95/98/ME Settings:

1) Open 'Control Panel' and click on 'System'.
2) Select 'Device Manager' tab.
3) Click on the CD-Rom icon
4) For every CD/DVD device in the list, do the following:
Select the Device.
Select 'Settings'.
Enable 'Disconnect'.
Enable 'Sync Data Transfer'.
Disable 'Auto Insert Notification'.
Enable 'DMA' (if available).
Click on 'OK'.
5) Repeat #4 for each device.
6) Reboot the system for settings to take effect.


06/10/03
 
Error : Writing Error: (3) Error occurred writing data to disc. A flaw exists in the Power calibration area (1048). Error Sense Data: SENSE KEY: 3 ASC: 73 ASCQ: 3

Cause : This error is caused by a CD Burner that is going bad or the most common cause is a Bad CD-R Blank

Solution : Try a new CD Blank or a different brand

22/09/03
 
Question : How can I copy a Movie DVD With the Cheetah DVD Burner

Answer : There are many ways to copy a DVD probably the easiest is to:

Step 1 - Decrypt it using DVD Decrypter
Step 2 - If the Decrypted DVD files are larger than 4.8 Gig then you can shrink it using DVD Shrink
Step 3 - Burn the files onto a DVD Blank using the Cheetah DVD Burner

For more information check out http://www.doom9.org/ this site has lots of DVD related tutorials and resources.

20/09/03
 
Error : Writing Error: (6) Error erasing DVD+RW/RAM disc.

Burn Track Number : Files Added: 0,00 MB Free Space: 4481 MB
CD Burner Type and Model : E: _NEC DVD_RW ND-1300A
CD Burner Speed : 2,0x

Cause:
DVD+R/W and DVD-RAM have no erase operation. We have emulated quick and full erase operations by overwriting the Volume Information (for quick erase), or overwriting the entire formatted area in the case of a full erase request.

DVD+R/W and DVD-RAM will always show the free disc space as the entire possible formatted area because of the random access nature.

DVD+R/W and DVD-RAM discs cannot be closed. They are always complete. This is because they are random access media and can always be overwritten.

18/09/03
 
This Error occurred while trying to Burn a DVD-R

Error : Writing Error: (3) Error occurred writing data to disc.
Recovery attempt failed (1007). Error Sense Data: SENSE KEY: 3 ASC: C ASCQ: 8

CD Burner Type and Model : M: SONY DVD RW DRU-510A

Cause: This was caused by using bargin DVD-r's made by "Longten" .

Solution: Purchase good quality DVD blanks or at least blanks that are compatible with your DVD Drive.

 


Cheetah DVD Burner - Issues


There are a number of issues revolving around DVD recording because it is such a new technology. Many operating systems have issues with some of the DVD formats, especially when it comes to multi-session DVDs. Every format has it's good and bad points. DVD recording is not as simple as CD recording for many reasons. Mainly, CD has only two media types to contend with: CD-R and CD-R/W.

DVD currently has five media formats: DVD+R,DVD+R/W,DVD-R,DVD-R/W, and DVD-RAM. These multiple formats can really complicate things, especially since some Operating Systems and drives do not correctly identify, and/or read the data from these formats. File sizes and multiple session considerations are very important. Here are some critical things to keep in mind when designing a DVD based recording application.

  • Files cannot be larger than 2.0GB for any reason. ISO9660/JOLIET cannot support files larger than this.

  • Caching a DVD is not needed and will fail if the image exceeds 4.2GB (the size of a 32 bit unsigned long). FAT32 will not allow a file larger than this. NTFS will allow this, but not everyone has NTFS.

  • Incremental writing with Loss-less linking makes caching an unnecessary step for DVD.

  • Multi-session DVD discs may not be readable by some operating systems below Windows XP.

  • Multi-session DVD discs may not be readable if the subsequent sessions exceed 2.0GB. The first session can be of any allowable size. This rule only applies to DVD-R and DVD+R.

  • DVD-RAM, DVD-R/W, and DVD+R/W do not have this issue because the have an overwrite mode and are not seen the same way by the operating system. These media types are seen as one session no matter how many times they have been appended.

  • DVD+R/W and DVD-RAM discs cannot be closed. They are always complete. This is because they are random access media and can always be overwritten.

  • DVD+R/W and DVD-RAM have no erase operation. We have emulated quick and full erase operations by overwriting the Volume Information (for quick erase), or overwriting the entire formatted area in the case of a full erase request.

  • DVD+R/W and DVD-RAM will always show the free disc space as the entire possible formatted area because of the random access nature.

  • Unlike any other Packet writing software, no formatting is necessary prior to recording. This is handled internally as needed in a ‘quick format’ or 'background format' mode transparent to the user.

  • DVD-R/RW can take a long time to close sessions (3-5 minutes). This depends on the drive.




    System Configuration

    General Issues:

    AIN (Auto-Insert Notification) - Be aware that other CD/DVD aware applications may change the AIN settings burning issues. Please be aware of this issue. If AIN is turned on in the target system, audio and data discs may not close properly, at all, or possible hang the system. It is very important to turn this off. The settings listed below will disable AIN.

    Windows 95/98/ME Settings:

    1) Open 'Control Panel' and click on 'System'.
    2) Select 'Device Manager' tab.
    3) Click on the CD-Rom icon
    4) For every CD/DVD device in the list, do the following:
    Select the Device.
    Select 'Settings'.
    Enable 'Disconnect'.
    Enable 'Sync Data Transfer'.
    Disable 'Auto Insert Notification'.
    Enable 'DMA' (if available).
    Click on 'OK'.
    5) Repeat #4 for each device.
    6) Reboot the system for settings to take effect.

    Windows NT4/2000/XP Settings:

    Windows NT4 must have Service Pack 6 installed.

    Set the following registry value to disable Auto-Insert Notification using RegEdit.exe: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/Cdrom/Autorun=0

    It is recommended to have updated IDE/ATAPI drivers, especially if you are using the SCSI Pass-Through option instead of ASPI. Using SCSI Pass-Through is the default setting for Windows NT4/XP/2000 systems.

    it may be necessary to have security rights to use the CD/DVD drives. To give CD rights to a non-administrative user, do the following:

    1) Open 'Control Panel' and click on 'Administrative Tools'.
    2) Double click on 'Local Security Policy'.
    3) Double click on 'Security Options'.
    4) Double click on 'Restrict CD-ROM access to locally logged-on users only'.
    5) Click on Enabled.


    NOTE: CD/DVD access is not currently possible for users with Non-Administrative rights for Windows XP Home Operating System. Microsoft does not provide a mechanism to provide access this type of access. This limitation does not apply to the Windows XP Professional Operating System.

    What about ASPI?

    Our components do not rely on the ASPI layer for Windows NT4/XP/ 2000, but can be used optionally. Under Windows 9X/ME systems, we use the currently installed ASPI layer (Microsoft ships ASPI with these systems). The following information is only for developers who want to install updated ASPI drivers, or Developers who choose to use the ASPI option under Windows NT/XP/2000 systems.

    Certain software products can install incompatible, non-standard ASPI drivers. Users may be experience compatibility issues if other software products have installed non-standard drivers.

    Windows 95/98/ME all ship with ASPI drivers from Microsoft which work very well, but if you want to update them (in the case that other software has installed another incompatible version of ASPI), you will need to obtain ASPI drivers under a license from Adaptec, Inc. NOTE: Our software will run well under Windows 95/98/ME as long as the ASPI layer has not been corrupted by a non-standard version. These are recommended steps to take in case you want to update the ASPI layer with the latest Adaptec ASPI layer. Unfortunately, the ASPI installation from Adaptec, may not modify the system registry correctly for error free performance, so you may need to modify the registry . Here are the registry settings which should be in place for your system to run smoothly with the newly installed ASPI layer. This is not related to our product, just a couple of helpful hints if you decide to add this functionality:

    WARNING: IF YOU ARE NOT COMFORTABLE CHANGING THESE SETTINGS - JUST DON'T DO IT. IT IS POSSIBLE TO CRASH YOUR SYSTEM IF YOU ARE NOT SURE WHAT YOU ARE DOING. WE ARE NOT RESPONSIBLE FOR THE EFFECTS CAUSED CHANGING THESE SETTINGS OR INSTALLING ANOTHER VERSION OF ASPI- DO THIS AT YOUR OWN RISK!

    Launch RegEdit.exe (from the Start-Run window) to access your Registry and search for the string "ExcludeMiniports". This also can be done through your application or installation program, but the implementation is up to you. If the values are not there, ASPI is probably not installed correctly. The settings are located in the following locations:

    Under Windows NT4/2000/XP:

    HKEY_LOCAL_MACHINE
    SYSTEM
    CurrentControlSet
    Services
    Aspi32
    Parameters
    ExcludeMiniports

    Under Windows 95/98:

    HKEY_LOCAL_MACHINE
    SYSTEM
    CurrentControlSet
    Services
    VxD
    APIX
    ExcludeMiniports

    If "ExcludeMiniports" is present, it probably has "ATAPI" as the value. Depending on your system, this should either say either"ATAPI" or be an empty string. "ATAPI" or an empty string are the only valid settings we are aware of. If you can't find it in your registry, your ASPI layer is probably not installed correctly or corrupted. The empty value seems to work on most systems, but there are cases where it should say "ATAPI". It is pretty much a cases by case basis. After you change any of these settings, make sure to reboot the system to make the changes take effect.

    ONCE AGAIN - WE ARE NOT RESPONSIBLE FOR THE ASPI LAYER INSTALLATION OR COMPATIBILITY. WE DO NOT MODIFY THIS IN ANY WAY FROM OUR COMPONENTS AND ANY CHANGES ARE UP TO YOU AS THE DEVELOPER.


    Source: www.numediasoft.com




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